Privacy Notice - Terms & Conditions - Refunds for Knight, Sullivan & Associates
Effective Date: 02/05/2026
Company: Knight, Sullivan & Associates (KSA)
Address: 15814 Champion Forest Dr, Ste 115, Spring, TX 77379
Office: 346-351-9490
Email: KnightSullivanAssociates@gmail.com
1. Services
KSA provides online business identity services to U.S. companies, specifically helping businesses obtain a D-U-N-S® Number (or related identity verification services) (the “Services”). You select one of KSA’s packages and KSA will perform the service described in the package.
2. Acceptance of Terms
By placing an order through KSA’s website or payment system (via third-party processor such as Stripe or PayPal), you (“Client,” “you,” “your”) agree to these Terms & Conditions and any service-specific terms shown at the time of purchase.
3. Client Eligibility & Representations
Services are available only to businesses that are legally registered in the United States.
You represent that you are authorized to act on behalf of the business to which the service applies.
You agree to provide accurate, complete and timely business information necessary for KSA to perform the Services.
You understand that KSA’s ability to perform the Services depends on the accuracy of the information you provide.
4. Packages, Pricing & Payment
KSA offers three service packages:
Basic Package – $99: KSA walks you through the registration process.
Standard Package – $199: KSA processes the application.
Premium Package – $299 (KSA service) + $229 (D&B expedited fee) = total $528: KSA performs full service with expedited fee paid to D&B or its designee.
Payment is due in full at time of checkout or order placement.
Payment will be made through a third-party processor such as Stripe, Square, PayPal, Cash App, Zelle or Venmo. Debt cards are also accepted.
You may have the option to make partial payments via the third-party processor, subject to the processor’s terms.
Fees are non-negotiable unless expressly agreed in writing by KSA.
5. Scope of KSA’s Service & Client Obligations
KSA will perform the work described in the selected package, using commercially reasonable efforts to complete it.
You agree to supply all required business data and respond to KSA’s requests in a timely manner.
If you provide incorrect information and KSA submits it on your behalf resulting in denial or delays, KSA is not responsible for the outcome, and such event will not entitle you to a refund.
KSA does not guarantee that the ultimate issuer (for example Dun & Bradstreet) will approve the application or expedite as promised. Approval is subject to that issuer’s criteria. (See section 10 “Disclaimer of Warranties”.)
6. Cancellations & Rescheduling
Because KSA’s Services begin immediately upon order (including gathering information, preparation of the submission), you may request to cancel or withdraw within 24 hours of payment for a full refund (see Refund Policy for details).
After 24 hours but within 48 hours of payment, if KSA has not yet submitted your business information, you may request cancellation and receive a 50% refund.
After submission of your business information to the third-party issuer, you are not entitled to any refund.
7. Refund Policy
Please see KSA’s separate Refund Policy, which is incorporated here by reference.
8. Use of Your Information & Confidentiality
KSA will use the business information you provide in order to perform the Services.
You grant KSA the right to access, submit, and update that business information as necessary.
KSA will keep your information confidential except where disclosure is required by law, or where you consent.
You remain responsible for maintaining the accuracy of your business information and notifying KSA of any changes.
9. Intellectual Property
All materials created by KSA (including e-books, templates, instructions) remain the property of KSA unless otherwise agreed.
You may not reproduce, distribute or publicly display KSA’s proprietary materials without KSA’s prior written consent.
10. Disclaimer of Warranties & Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KSA PROVIDES THE SERVICES “AS IS” AND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.
KSA does not guarantee that your business will receive a D-U-N-S® Number or sure eligibility for contracts or funding. Such outcomes depend on external variables beyond KSA’s control.
IN NO EVENT WILL KSA’S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SERVICES. KSA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES.
11. Indemnification
You agree to indemnify, defend and hold harmless KSA and its officers, employees and agents from any claims, damages, liabilities, costs or expenses (including attorney’s fees) arising out of (a) your violation of these Terms, (b) your inaccurate business information, or (c) your use of the Services.
12. Non-Disparagement
You agree that you will not make or publish any negative or disparaging remarks (oral or written) about KSA, its officers, directors, employees, agents or services, including social media or public forums, following use of the Services. You further agree that KSA will not make any disparaging remarks about you or your business.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Texas.
Any dispute arising under or related to these Terms shall be resolved solely through binding arbitration in [Insert county/city], Texas, in accordance with the rules of the American Arbitration Association (or other designated arbitration body).
You and KSA each waive the right to have any dispute brought or maintained as a class or collective action.
14. Amendment & Severability
KSA may modify these Terms at any time by posting a revised version at its website or sending notice. Changes will be effective when posted or notified.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15. Contact Information
For questions about these Terms you may contact KSA at:
Knight, Sullivan & Associates
15814 Champion Forest Dr, Ste 115
Spring, TX 77379
Office 346-351-9490
Email KnightSullivanAssociates@gmail.com
Refund Policy for Knight, Sullivan & Associates
1. Scope
This Refund Policy applies to the purchase of the Services from KSA. By purchasing you agree to this Policy.
2. Full Refund Window
You may request a full refund of the amount paid if you cancel your order within 24 hours of payment and before any business information has been submitted on your behalf.
3. Partial Refund Window
If you request cancellation between 24 hours and 48 hours after payment, and KSA has not yet submitted your business information to the issuer (e.g., D&B), you are eligible for a 50% refund of the amount you paid.
4. No Refunds
No refunds will be granted in the following cases:
If KSA has submitted your business information to the issuer.
If submission is made and the issuer denies the application because of inaccurate or incomplete business information you provided.
If you provided wrong or misleading information and KSA submitted based on your information.
If your business is not legally registered in the United States.
5. How to Request a Refund
To request a refund, you must email KSA at KnightSullivanAssociates@gmail.com within the applicable refund window, including your order number, payment method, and reason for cancellation. Refunds will be issued to the original payment method used for the purchase, subject to any third-party processor or payment gateway policies.
6. Processing Time
Once your refund request is approved, KSA will initiate the refund, and you should expect it to appear on your payment method within the timeline dictated by the payment processor (typically 5-10 business days). KSA is not responsible for delays caused by the payment processor.
7. Modifications
KSA may modify this Refund Policy at any time by updating this document. The version published at the time of your purchase will govern your purchase.
Privacy Policy
Effective Date: 02/05/2026
Company: Knight, Sullivan & Associates (“KSA,” “we,” “us,” “our”)
Address: 15814 Champion Forest Dr, Ste 115, Spring, TX 77379
Office Phone: 346-351-9490
Email: KnightSullivanAssociates@gmail.com
1. Privacy Policy
KSA is committed to protecting the business and personal information you provide when you use our website or purchase our services. This Privacy Policy explains how we collect, use, disclose, retain and safeguard information about you and your business. By accessing or using our website or services, you agree to this policy.
2. Information We Collect
We collect information in two broad categories:
a) Information you provide directly:
Business information: business name, legal entity type, address, EIN or tax ID, contact person name, business email, business phone number, and other business-identifying data.
Personal contact information: name, personal email or phone when you act on behalf of the business.
Payment/billing information: through our third-party processors (Stripe, PayPal) you may provide billing address, payment method details; we receive confirmation of successful payment.
Free eBook download information: if you opt to download our free eBook, you provide name, email, possibly business name.
b) Information collected automatically:
Website usage and tracking: IP address, browser type and version, device identifiers, pages visited, referral/exit pages, time spent on pages, cookies and similar technologies.
Cookies and tracking technologies (see section 8).
3. How We Use the Information
We use your information for the following purposes:
To provide, manage and deliver our services (for example, processing your selected D-U-N-S® Number registration package, communicating status updates, delivering the free eBook).
To process payments, verify your order, send invoices or receipts.
To communicate with you: customer support, service updates, promotional offers (subject to your marketing-opt-out preferences).
To analyze and improve our website, services, and user experience: monitoring trends, tracking usage, diagnosing technical issues.
To comply with legal, tax or regulatory obligations.
4. Marketing, Profiling & Opt-Out
Profiling and automated decision-making:
We may use the information we collect (including usage data, business information, purchase history) to analyse and segment our audience, to tailor promotional content, and to inform what services might be relevant to you. This may involve creating profiles of your business or your usage of our website.
Your marketing choices and opt-out:
If you have provided your email or contact details, we may send you marketing communications regarding new services or offers. You may opt out of receiving such communications at any time by following the “unsubscribe” link in the email or by emailing us at KnightSullivanAssociates@gmail.com with “Marketing Opt-Out” in the subject line.
If you opt out of marketing communications, we may still send you non-promotional, service-related messages (such as notices about your order, the status of services you purchased).
You may also request that we delete or limit the use of your personal contact information for profiling or marketing by contacting us at the email above; we will process your request subject to applicable law and business-need exceptions.
5. Do Not Sell or Share My Personal Information (California Residents)
Under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), California residents have the right to opt-out of the “sale” or “sharing” of their personal information. California DOJ+2Securiti+2
The term “sell” under those laws is defined broadly to include sharing, renting, releasing, transferring or otherwise communicating personal information for valuable consideration. Termly+1
If you are a California resident, you may submit a request to opt-out of the sale or sharing of your personal information by clicking the link in our website footer titled “Do Not Sell or Share My Personal Information”, or by emailing us at KnightSullivanAssociates@gmail.com with “California Do Not Sell Opt-Out” in the subject line.
We will not discriminate against you for exercising your rights under the CCPA/CPRA. arctera.io
If you make such an opt-out request, we will not sell or share your personal information for the next 12 months unless you consent anew. Securiti+1
If we do not currently sell or share your personal information, we will state that fact and continue to honor your rights.
6. Information Sharing and Disclosure
We do not sell your personal or business information to third parties for marketing purposes. We may disclose or share your information only as described below:
With third-party service providers who perform services on our behalf (payment processors, hosting providers, analytics providers). These providers are bound to use your information only for the purposes we specify.
With the issuer or registration authority (e.g., for your D-U-N-S® Number application) when you engage our Services and provide your business data—the disclosure is necessary to deliver those services.
When required by law, regulation, subpoena, court order or government demand.
In connection with the sale, merger, reorganization or acquisition of all or substantially all of our business assets (provided the successor entity agrees to this policy or notifies you of changes).
7. Cookies, Tracking Technology & Banner Consent
Cookie banner / consent notice:
On your first visit to our website, you will see a cookie banner or similar pop-up informing you that we use cookies and other tracking technologies. The banner will include a link to this Privacy Policy and a link or toggle allowing you to accept or decline non-essential cookies.
We use cookies and tracking technologies to:
Remember your preferences (for example, your language or region).
Understand how you use our website and measure website performance (page views, time on site, referral sources).
Deliver marketing or advertising (if you have opted-in) or to limit remarketing (if you have opted-out).
Recognize your device so you do not see the cookie banner repeatedly.
Your choices:
You can change or withdraw your consent for non-essential cookies by adjusting your browser settings, deleting cookies, or using the cookie settings link on our website.
Disable or block cookies may affect your ability to use some features of the website.
For California residents, you may opt out of tracking used for cross-context behavioral advertising via the cookie banner and the “Do Not Sell or Share My Personal Information” link.
8. Data Retention
We will retain your business and contact information for as long as necessary to fulfil the purposes described in this policy, including for the period necessary to comply with tax, accounting, or other legal obligations. After that, we will either securely delete your information or anonymize it so that it no longer identifies you or your business.
9. Data Security
We employ commercially reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
10. Your Rights and Choices
Access and correction: You may request access to the personal contact information we hold about you and request correction of inaccuracies by emailing us at KnightSullivanAssociates@gmail.com.
Deletion: You may request deletion of your personal contact information, subject to legal or business-needs exceptions (such as retaining data for tax/accounting purposes).
Marketing opt-out and profiling limitation: As described in section 4 above.
California residents additional rights: Under CCPA/CPRA you also have the right to:
Request disclosure of the categories of personal information we collected about you in the past 12 months, and how we used and shared it. arctera.io
Request that we delete your personal information (subject to exceptions). EPIC
Opt-out of the sale or sharing of your personal information. (See section 5.)
If you are a California resident and wish to exercise any of these rights, please contact us at KnightSullivanAssociates@gmail.com with “California Privacy Request” in the subject line. We will respond in a timely manner consistent with applicable law.
11. International Transfers
Although we operate in the U.S., your information may be stored or processed in the United States or other jurisdictions where our service providers operate. By using our services, you consent to such transfers.
12. Children Under 13
Our services are intended for businesses and adult users. We do not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has given us information, please contact us and we will promptly delete the information.
13. Changes to This Privacy Policy
We may revise this Privacy Policy at any time. When we do, we will update the “Effective Date” at the top of the policy and post the updated policy on our website. Your continued use of the site or Services after changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions or concerns about our privacy practices, this policy, or wish to exercise your rights, please contact:
Knight, Sullivan & Associates
15814 Champion Forest Dr, Ste 115
Spring, TX 77379
Office 346-351-9490
Email KnightSullivanAssociates@gmail.com
Cookie Policy
Effective Date: 02/05/2026
Company: Knight, Sullivan & Associates (“KSA,” “we,” “us,” “our”)
Address: 15814 Champion Forest Dr, Ste 115, Spring, TX 77379
Email: KnightSullivanAssociates@gmail.com
1. Cookie Policy
This Cookie Policy explains how KSA uses cookies and similar tracking technologies when you visit our website. It tells you what cookies are, why we use them, and how you can control their use.
By continuing to use our website after seeing our cookie banner, you agree to the use of cookies as described in this policy unless you have disabled them.
2. What Are Cookies?
Cookies are small text files placed on your computer, smartphone, or tablet when you visit a website. They help websites recognize your device, store preferences, and improve your overall browsing experience.
Cookies can be:
Session cookies (expire when you close your browser)
Persistent cookies (remain until deleted manually or expire automatically)
First-party cookies (set by KSA’s website)
Third-party cookies (set by external service providers, such as analytics or payment processors)
3. How We Use Cookies
We use cookies to:
Essential Functionality: Enable core features such as secure login, payment processing, and navigation.
Performance & Analytics: Collect anonymous data to understand how visitors interact with our site, such as which pages are most viewed, so we can improve content and usability.
Preferences: Remember your settings and preferences (such as region, cookie consent, or form entries).
Marketing & Advertising (Limited): Track engagement with marketing materials or ad performance (e.g., if you opt into our email list or access the free eBook). We do not use cookies for cross-site tracking or third-party targeted advertising.
Security: Help detect and prevent fraud or misuse of our services.
4. Types of Cookies We Use
Category Purpose Examples / Providers Retention Strictly Necessary Cookies Enable core site features, payment processing, and security. Session cookie for checkout process (Stripe, PayPal), consent cookies to remember preferences. Session or up to 1 year Performance / Analytics Cookies Help us measure and improve site performance. Google Analytics, website traffic stats. Up to 2 years Functional Cookies Remember user choices (language, form data, login state). Cookie consent preference, login session. Up to 1 year Marketing Cookies Track email campaign performance and audience engagement. Email open tracking (if opted into marketing emails). Up to 6 months
5. Third-Party Cookies
Some cookies come from third parties that help us operate the website. For example:
Google Analytics — measures website traffic and visitor behavior.
Stripe / PayPal — handles secure checkout and payment authorization.
Email service providers (e.g., Zoho, Mailchimp, or similar) — track campaign engagement if you have opted into email updates.
We do not control third-party cookies. To learn how these providers handle your data, please visit their individual privacy policies.
6. Managing Your Cookie Preferences
You have several options for controlling cookies:
a) Website Cookie Banner
When you first visit our site, a cookie banner will appear asking whether you accept or reject non-essential cookies. You can change your preferences anytime by clicking “Cookie Settings” in the site footer.
b) Browser Settings
Most browsers let you control cookies through their settings. You can:
Delete existing cookies.
Block all or specific cookies.
Receive a warning before cookies are stored.
Helpful Links:
Google Chrome
Mozilla Firefox
Safari
Microsoft Edge
c) Opt-Out of Analytics
To prevent Google Analytics from using your data, you can install the Google Analytics Opt-Out Browser Add-On.
d) Do Not Sell or Share My Personal Information (California Residents)
California residents may opt out of data sharing related to cookies under the California Consumer Privacy Act (CCPA/CPRA). You can do this by clicking the “Do Not Sell or Share My Personal Information” link in our footer or emailing KnightSullivanAssociates@gmail.com with “California Opt-Out” in the subject line.
7. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we’ll post the revised version here and update the Effective Date. We encourage you to review this policy regularly.
8. Contact Us
If you have questions about this Cookie Policy or our data-handling practices, please contact:
Knight, Sullivan & Associates
15814 Champion Forest Dr, Ste 115
Spring, TX 77379
Office: 346-351-9490
Email: KnightSullivanAssociates@gmail.com
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